Online Reputation Management
Build and maintain a good reputation with Digital Marketing Gorilla’s unmatched online reputation management services in Florida.
Take Control of Your Online Reputation
As an e-commerce business, your online reputation is extremely important. Consumers have faith in the testimonies of previous costumers, which is why they read reviews and scrutinize ratings, after all. Even if you’re highly visible in the digital space, customers will not flock to your door if they perceive you negatively.
Digital Marketing Gorilla improves and preserves the positive image that your brand has worked hard to build. We’ll register your business in major listings and ensure all business information is consistent. We’ll monitor if the online conversations present your brand in the best light.
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Even if your company has not been in the middle of a PR fiasco, a solid ORM plan is still crucial to keeping your business profitable. ORM nips skewed articles in the bud, so you don’t have to experience dire consequences. Moreover, we leverage positive feedback to attract new customers. People talk about brands all the time, and you have to take control of what they say about you.
How We’ll Build Your ORM Campaign
- Reputation Research – ORM starts with an extensive assessment of your brand’s standing. Our team will identify the top search phrases for your company and check if there are any red flags we should deal with. We’ll also check if business listings contain inaccurate or outdated business information (e.g., you’ve changed business name or business hours).
- Listings Management – We’ll register your business in relevant, high-authority listings that get a lot of traffic. This way, your business is associated with authoritative sites and exposed to more potential customers. We’ll also update your information on other directories to avoid confusion on the search engine and the customer’s part.
- Content Creation – Content creation hits two birds with one stone; if an ORM article ranks well, it can bury negative and misleading articles about your brand. On top of that, it reinforces a positive image of your brand. So, we’ll create a content strategy that highlights the best of your brand.
- Promotion of Testimonials – We will put your positive feedback to good use and present it to customers for social proof. Our team will comb through feedback, select ones that best reflect your services, and if possible, integrate them into your website or social media accounts.
